{"id":53863,"date":"2024-03-08T15:12:45","date_gmt":"2024-03-08T19:12:45","guid":{"rendered":"https:\/\/www.artm.quebec\/?post_type=faq&#038;p=53863"},"modified":"2024-03-27T15:37:24","modified_gmt":"2024-03-27T19:37:24","slug":"i-bought-a-fare-on-the-chrono-application-but-the-fares-dont-seem-to-have-been-loaded-added-to-my-opus-card-what-should-i-do","status":"publish","type":"faq","link":"https:\/\/www.artm.quebec\/en\/faq\/i-bought-a-fare-on-the-chrono-application-but-the-fares-dont-seem-to-have-been-loaded-added-to-my-opus-card-what-should-i-do\/","title":{"rendered":"I bought a fare on the Chrono application, but the fares don\u2019t seem to have been loaded\/added to my OPUS card. What should I do?"},"content":{"rendered":"\n<p>Once you have paid for a fare, you have 30 minutes to add it to your OPUS card.<\/p>\n\n\n\n<p>If the fare has not been added to the card, please open the application again. The system will remember that you have a fare waiting to be loaded.<\/p>\n\n\n\n<p>If the fare is still not added to your OPUS card, don\u2019t worry. The transaction will be automatically cancelled after 30 minutes and the amount will be refunded to your credit card.<\/p>\n\n\n\n<p>If this is not the case, please contact the support team by completing the contact form available in the \u201cSupport\u201d section, under \u201cContact us\u201d in the application\u2019s main menu, or by calling 514-280-5895.<\/p>\n","protected":false},"author":124,"template":"","faq_groups":[103,211],"class_list":["post-53863","faq","type-faq","status-publish","hentry","faq-group-chrono-en","faq-group-opus-reload"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I bought a fare on the Chrono application, but the fares don\u2019t seem to have been loaded\/added to my OPUS card. 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