How to transfer and retrieve your virtual fares on another Android device
20 July 2026
Protect your virtual fares when switching devices, resetting your device, or uninstalling and reinstalling the Chrono app by following these steps:
Transfer your virtual fares
Access your Chrono account through the app.
Select “Transfer my fares”.
Keep the app open throughout the transfer and wait for the confirmation message to appear.
Retrieve your virtual tickets
To access your virtual fares, go to “Purchase fares” in the main menu and select “Retrieve my fares”.
Keep the app open throughout the transfer and wait for the confirmation message to appear. Then select “Continue”.
If the transfer or retrieval fails, you will be prompted to try again when you access the “Virtual fares” tab in the “Purchase fares” section of the main menu.
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