The Charter of the French language and its regulations govern the consultation of English-language content.

Effective April 10, 2024

TERMS OF USE FOR OPUS RELOAD FEATURE IN CHRONO

The OPUS reload feature (the “Feature”) has been added to “Chrono” the free iOS and Android app (the “App”), operated by the Autorité régionale de transport métropolitain (hereinafter the “ARTM”), enabling public transit users to purchase and reload fares for services offered by the following public transit organizations (hereinafter the “Organizations”): 

  • Société de transport de Montréal (STM) 
  • Réseau de transport métropolitain (exo) 
  • Réseau de transport de Longueuil (RTL) 
  • Société de transport de Laval (STL) 
  • Réseau express métropolitain (REM)

and providing access to ARTM services (such as river shuttle services).

By using this Feature for your fare purchase and reload transaction, you agree to these Terms of use for the OPUS reload Feature, (hereinafter the “Terms”).

These Terms constitute the entirety of your rights and obligations as a user of the Feature. No oral or written statement by an employee or officer of the ARTM, a Company, or by any other person, may modify or substitute for these Terms. 

IF YOU DO NOT AGREE TO THESE TERMS AND TO BE BOUND BY THEM, PLEASE DO NOT ACCEPT THESE TERMS NOR ACCESS OR USE THE FEATURE.

1. Using the OPUS reload Feature   

Unless expressly authorized to do so, you may not modify, copy, reproduce, republish, download, transmit or distribute the contents available in the Feature, including source codes and software, nor may you reverse engineer or attempt to reverse engineer them. 

All information and elements of the Feature, including design, text, graphics, logos, images, icons, interfaces and the selection, assembly and arrangement thereof (hereinafter the “Content”) are protected under intellectual property rights, including copyright. This Content may only be used in the manner expressly provided herein. Modification or use of the Content for any other purpose infringes intellectual property rights. 

You may not use this Feature in any way that is contrary to applicable laws. Nor may you use the Feature in any manner that could damage, disable, overburden or impair the Feature or interfere with the use of or access to the Feature in any way. 

In the event that your payment is successfully validated via the Feature, but the fare purchased online is not reloaded onto your OPUS card, payment will be cancelled if the fare is not reloaded onto the OPUS card within 30 minutes after payment began. The ARTM reserves the right to change this period without prior notice.

In the event of a problem, you can contact customer service via the Support/Contact us menu options in the App. If you refuse to provide us with your personal information or to give us the consent required to process said information, it may be impossible for us to respond to your request or to provide you with the services you request.

2. Exclusion of liability 

The Content of this Feature is provided in good faith, as is and without warranty, condition or statement of any kind either express or implied, to the fullest extent permitted by applicable law. No representations are made or warranties given that the functions and content contained in the Feature will operate uninterrupted or error-free, that defects will be corrected, that the Feature and its content will be accessible and perform in accordance with your expectations, or that the Feature or the servers that make it available are free of viruses or other harmful components. Furthermore, no representation is made or warranty given as to the accuracy, precision or reliability of the Feature, nor as to the use that may be made of the Feature’s Content or as to the possible results of such use. 

In no event shall the ARTM or any Organization be liable for any damages whatsoever, caused directly or indirectly through the use of the Feature, or by the information presented or contained therein. The ARTM and the Organizations also disclaim all liability for any damage of any kind resulting from the temporary or permanent inability to access the Feature. 

This exclusion of liability applies to any damage resulting from your use of the Feature and its associated Content. You agree to indemnify the ARTM and the Organizations, their employees, managers and affiliated entities for all damages, costs and expenses, including reasonable attorneys’ fees, with respect to any breach by you of these Terms or of the confidentiality provisions. 

When you use the Feature to purchase a fare using a credit card, you are redirected to an external supplier’s website. The ARTM and the Organizations are not responsible for the content of external websites, in particular those of their partners or suppliers with whom they do business in the context of the Feature. 

When your payment card is registered, the following information is stored in order to process payments:

  • your payment token (a unique code that allows you to do business with Moneris but does not store any personal information)
  • your mailing address
  • your email address.

You can delete your payment card from the Feature or by contacting customer service.

We recommend that you secure your payment method by using a security lock on your mobile device.

Unless otherwise indicated, all sums of money in the Feature are in Canadian dollars (CAD).

3. Policies and regulations

In accordance with the Act respecting the Autorité régionale de transport métropolitain (CQLR, c. A-33.3), the ARTM must publish certain corporate documents on its website as well as the policies and by-laws adopted by its Board. https://www.artm.quebec/politiques-reglements/ (French only)

Regarding use of the Feature, you can consult:

4. Terms of sale

When you purchase or reload transit fares in the App, you will be redirected to the Moneris payment platform. You can consult the Moneris terms of use:

https://www.moneris.com/en/legal/terms-of-use

NB: This document is a translation. The French version prevails.